At Graciela Trips, we are committed to protecting your personal information and ensuring your experience with us is safe and secure. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services. By using our website, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Details: Name, email address, phone number, and mailing address.
  • Transaction Data: Purchase history and payment details (processed through secure third-party gateways).
  • Usage Data: Information about how you use our website, including IP addresses, browser type, and browsing patterns.
  • Marketing Data: Preferences for receiving marketing communications.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send marketing communications (with your consent).
  • Conduct market research and analysis.

3. Data Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist us in delivering services ( payment processors, shipping companies).
  • Legal Obligations: To comply with legal requirements or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

4. International Data Transfers

As Graciela Trips operates worldwide, your data may be transferred to and processed in countries outside of your residence. We take steps to ensure your information is protected in accordance with this Privacy Policy.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze site usage, and provide personalized content.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data.
  • Objection: Object to the processing of your personal information.
  • Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

8. Opt-Out Instructions

If you wish to opt-out of receiving marketing communications or have your data deleted, please contact us at:
Email: [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies.

10. Changes to This Privacy Policy

Graciela Trips reserves the right to update or modify this Privacy Policy at any time.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:[email protected]